Fetch Merch is the newest addition to the Fetch Rewards app that allows you to redeem your points for wearable rewards that will then be shipped to the physical address of your choosing. Redeeming Merch is similar to redeeming gift cards:
- Open the Fetch Rewards app and select the Rewards tab at the bottom of your screen, then locate the Fetch Merch category from our list of reward categories
- Check out our selection and pick the design and size you would like to redeem
- Enter your shipping address details and select Continue
- There will be one final screen asking you to confirm your selection and the information you entered before you place the order. Once you confirm those details, the design, size, and shipping address can not be changed. All redemptions are final
- Success! Your newly redeemed Fetch Merch typically ships in 3-5 business days with a potential delivery window of 5-7 business days, though processing times may vary due to shipping and fulfillment.
- You will receive confirmation emails once your order ships and when it is delivered
Please note that all redemptions of Fetch Merch items are final and not eligible for returns once the points have been used for the redemption.
If a specific style or size is out of stock, it will be crossed out in the app and unable to be selected. You can check back periodically to see when it is back in stock, or you can choose a different reward to redeem! Additionally, the current designs and colors you see in the app now are the only options we have at the moment. We plan to release more merchandise soon, so stay tuned and let us know if there is any specific Fetch merchandise you'd like to see in the app!