In order for an eReceipt to be eligible, it must meet all of the following requirements:
Can't be too old
- Emailed eReceipts must be submitted within 14 days from the transaction date listed on them, and eligible Amazon orders must be submitted within 30 days from the date the order is shipped.
From a supported retailer
- Only eReceipts from supported retailers are able to be processed. For a list of supported retailers, please see this article: eReceipt Retailers We Support
Not forwarded from a different email
- eReceipts that are forwarded from a different email address are not able to be processed. eReceipts must be sent directly from the retailer to the email address that is connected.
Status of the order is updated to "Shipped" or "Delivered"
- eReceipts from Amazon orders can only be processed for points if the order is "Shipped" or "Delivered", not just "Ordered"