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How do I get credit for a receipt that was emailed to me? What about an image of a receipt on my device?

E-receipts are a new feature that is still undergoing testing and is only available for iOS devices at this time. It will be available for Android devices later on.

In order to get credit for digital receipts, you’ll need to use our e-Receipts feature. With this feature, you can connect your Fetch account to an email inbox containing digital receipts and pull them into the app to get points.

We are unable to accept submissions of any pictures or scans of receipts, either through the app camera or e-receipts feature.

To connect e-receipts on your eligible Fetch Account, follow these steps:

  1. Go to the Me page in the app
  2. Select Shop online? (Pressing the blue button under Scan also gets you to the page)
  3. Choose Connect with Email
  4. Select appropriate email type
  5. Agree to the Terms of Service

The process is the same for connecting an Amazon account; simply choose “Connect with Amazon” when prompted.

After your inbox and Fetch account are successfully linked, you can search for new compatible e-receipts by going to the Scan page in the app and tapping the blue button. You must tap this icon each time you want to search for new receipts.

If your e-receipts are not being pulled in, please check out this article for more information.

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