If a receipt is unable to be processed due to missing information, you can manually add the information.
- Go to the Scan page inside the application
- Select the receipt that is unable to be processed
- Choose "Enter Details"
- Add the store name, checkout time, checkout date, and purchase total
- If qualifying brands were on the receipt, you can enter that information under "Add Items"
- Select "Submit Receipt Details"
The receipt will then be reviewed! If you don't remember which receipt it is, you can select the grey silhouette of a photo, located in the top right corner of the receipt page, to view the photo(s) you took of the receipt.
Another option is to rescan the receipt.