If a receipt is unable to be processed for missing information, you can manually add the information.
- Go to the Scan page inside the application
- Select the receipt that is unable to be processed
- Choose Enter Details
- Add the store name, checkout time, checkout date, and purchase total
- If qualifying brands were on the receipt, you can enter that information under Add Items
- Select Submit Receipt Details
The receipt will then be reviewed! If you don't remember which receipt it is, you can select the icon of a mountain located on the top right section of the receipt page.
Another option is to rescan the receipt.