If you are having issues with snapping and uploading your receipt, first make sure you are connected to the strongest wireless signal available, whether that is a WiFi signal or your mobile data network.
If you are connected to a strong WiFi signal, try disconnecting from it and connecting to your mobile data network of a different WiFi signal. If you are connected to your mobile data network, try connecting to a strong WiFi signal.
Additionally, make sure both your phone’s software and the Fetch Rewards applicate are updated to the latest versions.
If the problem persists, please contact us at email@example.com.